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FAQ

Frequently Asked Questions

What is Fotostockpix?


Fotostockpix is ​​an image bank that offers users the opportunity to buy and sell creative content for use on all design projects, including websites, advertisements, presentations ...

How much Fotostockpix create an account?


Nothing is completely free - and takes only 60 seconds. Sign up now!

What is duty free?


A royalty-free license allows you to use an image or vector without restrictions on the number and duration of use, or number of impressions.

 

What is a Credit?


Credit is the currency of Fotostockpix. In order to download any content Fotostockpix before you need to buy credits (from € 0.75 per credit). If you buy large quantities loans cost less.


How do I download free images?


To download free images, you must register yourself. Sign up now!

Free images can be found on the top menu of the page "Category> Free Images" or the menu, below, at the foot of the page "Free images"

When you click on an image for free, it will open the form with the information they share.

You can download for free, only the images, whose license is marked as "Free" and the price is at "0 credits."

Then click on the "Add To Cart" when you are ready with the choice of images to download, you must enter the cart (top right menu) and follow the instructions to complete the download process.

The licenses that are not marked as "Free", are to pay the corresponding price and configured.

Fotostockpix offers "4" free licenses " Free XS; Free S; Free M y Free L "
 

Buyers


How to start?


In order to download content from Fotostockpix, you must register yourself.

The Fotostockpix registration is completely free and takes only a minute.

Once registered you will get access to the form of purchase credits user panel, choose the Credits and follow the instructions to complete the purchase of credits through Paypal or Moneybookers. (At the moment the only payment option that offers Fotostockpix)

The minimum purchase per transaction credit is 5 credits (6,50 €). When buying in quantity, we offer significant discounts (from 0.74 € per credit).
More about prices

* The credits are valid Fotostockpix for one year from the date of purchase.


 

As I search for images?


There are three ways to search for images on Fotostockpix.

1. You can search by categories (top menu categories)

2. Enter keywords (only in Spanish or English) in the search field at the top of each page, then click Search.

3. In Advanced Search you can search by categories and keywords using filters to refine your search.

 

What kind of license should I buy?


The license type depends on how you are going to use our images.

If the image is used in a brochure, magazine ad, website, or document-purchase a Standard License Royalty Free. Depending on the size of the required image, you can use the license XS, S, M, L, XL, or XXL.

If the image is to be integrated into a derivative item or items for resale as postcards, posters, or web templates - buy a Extended Royalty Free License.

 

Do I have to add copyright information when an image from Fotostockpix?


It is not mandatory to add copyright information to your web page or document, however, is always appreciated. The copyright notice is mandatory editorial use, as reports in newspapers or magazines.

The format to display the copyright information: © name of the photographer / Fotostockpix

This information can be written in the picture or on a reference page.

 

¿I can download a comp?


Yes, Fotostockpix provides sample images at low resolution free, to be used for testing only. To download a sample, click on "Download sample" on page picture detail. The comp images not be used in your final project.

¿I can resell an image I purchased on Fotostockpix?


No, none of our licenses allowed to resell or transfer the licensing rights to the photograph. If you transfer files to your customers to review and file, the right to reuse the image is not transferred to the client. Your customers are required to purchase the appropriate licenses if they wish to use the images.

 

What if I am unhappy with the quality of the image I purchased?


Fotostockpix offers a 100% satisfaction guarantee - please contact customer service with the ID number of the image and any questions you may have with the image.


Photographers

 

How do I Fotostockpix collaborator?


It may be Contributor Fotostockpix if you have large images (JPEG, AI or EPS). Simply create an account and send 10 of their best works for the initial examination, within the "new publication" and clicking on one of the shipping options (Photo or Upload vector).


Need to enter information, including keywords and titles. Then the images will be reviewed, and if they have been accepted on your account status changed to "Approved" means that you can submit as many images as desired.

Our reviewers try to check the image files within 48 hours of shipment.
 

What kind of images you need Fotostockpix?


Fotostockpix customers seeking high-quality images in all subjects.
You can send pictures of people and property if the image attached to the corresponding contract signed model or property. You must also send a signed contract for self-portraits.
File formats supported by Fotostockpix:


• Vectors AI or EPS formats
• Pictures and illustrations in JPEG format (minimum 1600 x 2400 pixels)
• Videos must be in formats avi, flv, mov, wmv, hdv,
• The codecs are supported: flv, DVvideo, h264, mjpeg, mpeg1video, mpeg2video, mpeg4, RPZA, svq1, vp6f, WMV2 and wmv3


Panoramic files should have a ratio between 0.26 and 0.5 (h / w).

JPEG files must be under 30 MB.

Vector files must be less than 2 MB.

Video Length: Minimum: 5 seconds / Maximum: 60 seconds

Picture Quality Guide

 

Is there a cost to send pictures?


Uploading images is completely free. A commission is deducted only images that are sold.

 

How do I upload images?

Check our guide

 

How soon will my approved images to be online?


Please wait up to 24 hours for approved images to be added.

How do I get paid?


Fotostockpix pays its employees every month on day 15.
To qualify for payment must have accumulated a minimum of 50 credits until the last day of the month, if at the end of the month is less than 50 credits these credits will be accrued to credit the following month.

1 Credit = 1 €

 

Example:


Photographer "A" has accumulated 50 credits or more from 01/11/2011 - 30/11/2011, photographer "A" will receive your 50 credits or more per day 15/12/2011.

Photographer "B" has accumulated 49 credits from 01/11/2011 - 30/11/2011, credits the photographer "B" will be accumulated December month, if during the month of December photographer "B" gets accumulate 50 credits or more, get paid (the sum of the two months) per day 15/01/2012.


To receive a payment, you will need a PayPal or Moneybookers account.
Please be sure to write the correct email address for your account PayPal or Moneybookers Fotostockpix in your profile: My commission> Settings.


Please note: Fotostockpix enters into legal contracts with their buyers and their artist roster. In an effort to protect users and their Fotostockpix fraudulent sales, we require all employees to submit an image with a valid official identification for our records. If not sent an official document, users can get their credits.

 

* Payments can take up to 7 business days from time of shipment.

 

My country does not have Paypal or Moneybookers. How do I get paid?


If your country does not support Paypal or Moneybooker payments the only option is to send you a wire transfer. The transfers are very expensive and time consuming - therefore, you must be over 500 cashable credits before we can issue a bank transfer. Moreover, the transfer costs 50 credits per unit.


Please remember - that bank transfers are only offered to customers in countries where Paypal and Moneybookers available.